Customer Issue: Misaligned sensors.
Our Solution: Because the sensors were misaligned, they were unable to detect an obstacle in the door's path, and therefore it would not reverse when it was supposed to. This was incredibly dangerous, so we immediately realigned them, and made sure the door was safe to use again. We told this customer that we recommend that he routinely test the sensors out to make sure no preventable accident occurs.
Garage Door Troubleshooting
Customer Issue: Door wouldn't open.
Our Solution: After examining the springs and the cables and ruling them out as possible culprits, we began inspecting the tracks. It took us no time to discover some serious bending, which we made sure to immediately repair. We then tried the door again and it opened like a dream.
New Garage Door Installation
Customer Issue: Client wanted a new automatic garage door installed.
Our Solution: We fitted a gorgeous Amarr steel carriage house door from their Hillcrest collection, along with a new Chamberlain belt-drive opener.
Customer Issue: The customer wanted to replace his old chain-drive opener with a quieter, new model.
Our Solution: We replaced it with a brand-new LiftMaster 8550W Elite Series® DC Battery Backup Belt Drive opener.
Customer Issue: One of the springs broke, and the door wouldn't open.
Our Solution: We replaced both springs with a brand-new Genie Extension Spring system and made sure the door was working safely.